Patient Information
Emergency
Please call 000
After hours
Rockingham GP has arrangement with Dial-A-Doctor Medical Deputising Service to look after our patients when our surgery is closed. The phone number is 1300 030 030. If urgent medical attention is required,go straight to the Emergency Department at the Rockingham General Hospital at Elanora Drive, Cooloongup, WA 6168. Phone 9599 4000.
Appointments
All patients are required to arrange appointments before the consultation. We provide the facility to make appointments over Telephone, online or through your mobile for your convenience.We have only limited urgent appointments available on the same day. Please inform the receptionist of the nature of your request for appointment if you require to be seen the same day. You may need to see an alternative Doctor as your usual Doctor may not be available. Our standard appointments are 10 minutes however longer appointments are available if requested.
Our doctors make every effort to be present on time for your appointment, however the Doctor's sometimes run late! This is because someone has needed unexpected urgent attention. Be assured though that when it comes to your turn the Doctor will give your problem the time it deserves. Thank you for your consideration.
If you foresee that you not able to attend your pre-booked appointment, please be courteous and contact Reception to cancel as this can be offered to another patient who requires to be seen. If you do not cancel your appointment a $60.00 fee will apply.
If you think that you need a longer appointment please advise to ensure that the correct time frame is allotted to you.
When you arrive at the Practice, please ensure that you report to Reception to inform your arrival. If you do not, we may not notice and you will not be placed in our system as arrived, so that the Doctor can see you for consultation.
New Patient Registration
If you are a new patient please click the link below, download the pdf file, complete the Registration form sign and return;
email :
info@rockinghamgp.com.au
Fax: 08 9592 6779
Post : Rockingham GP, Unit 11, 7-9 Goddard Street, Rockingham, WA 6168
Click here to download Registration form PDF
If you want to transfer your records from your present medical centre to Rockingham GP , please download the pdf file , complete the " Transfer of Patient Records" form sign and return:
email : info@rockinghamgp.com.au
Fax: 08 9592 6779
Post :Rockingham GP, Unit 11, 7-9 Goddard Street, Rockingham, WA 6168
Click here to download Transfer of Patient Records PDF
Languages we speak other than English
Sinhalese, Burmese, Afrikaans and Hindi.
Medical Certificates can only be provided on the day and cannot be back - dated. So if you are ill and cannot attend work, school, daycare etc you must see a Doctor on the day.
Home Visits - Certain Conditions apply and prior authority with the Doctor is required.
Telephoning your Doctor - We understand that sometimes you require speaking with your Doctor over the phone; however for non-urgent calls messages will be taken. For urgent calls a nurse may need to clariafy your health issue before placing the call to the Doctor. Thank you for your patience in this matter as we are sure that you would not appreciate the Doctor being distracted from your condition when in consultation, by calls from other patients.
Commercial Drivers Licence Medical Examinations: Please note we charge $150.00 per examination.
From the 1st of September we would be changing our billing structure -We would only bulk bill;
| Children under the age of 16 |
| Patients 65 and over |
| Health Care Card Holders and DVA Gold Card Holders |
| For all other patients we would charge a gap fee, Payable on the day |
| Other Charges | |
| Private Flu Vaccination : | $20.00 |
| Medical Records Transfer to another Practice : | $30.00 |
| Suture removal / Wound Dressing : | $20.00 |